At baggage, we believe every part of the experience should feel considered, including returns and exchanges.

If something isn’t quite right, we’re here to make the process simple and seamless.

Eligibility:

Items may be returned or exchanged within 14 days of purchase.

To be eligible, products must be:

- Unused and in brand new condition.
- Returned with all original tags attached.
- Placed in their original packaging.

Shipping Fee:

Please note that returns and exchanges are subject to a shipping fee.

Once your request is confirmed, our team will arrange the pickup process directly with you.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Processing Time:

The return process may take up to 7 working days for pickup and processing.

We appreciate your patience as each request is handled with care and attention.